Refund and Returns Policy

Last updated: October 24, 2026

At Mystic Sisar, we want you to have a positive shopping experience. If you are not satisfied with your purchase, please review our refund and return policy below.

Returns

You may request a return within 30 days of receiving your order. To be eligible, items must be unused, in their original condition, and in their original packaging, where applicable. Proof of purchase may be required.

Please contact us before returning any item so we can provide return instructions.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at mysticsisar@gmail.com. Include your order number and clear photos of the item and its packaging so we can review the issue and help resolve it.

Refunds

Once we receive and inspect an approved return, we will notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method. Processing times may vary depending on your payment provider.

Items That Cannot Be Returned

Items that are used, damaged through misuse, or returned without prior approval may not qualify for a refund. Any exceptions required by applicable law will be respected.

Return Shipping Costs

Please contact us before shipping an item back. If an item is damaged, defective, or incorrect, we will work with you to determine an appropriate resolution. For other returns, return