Shipping policy
Shipping Policy
Last updated: October 24, 2026
Order Processing
Orders are processed after payment has been confirmed. Processing times may vary depending on product availability and order volume. Customers will be notified if a significant delay occurs.
Shipping Destinations
Mystic Sisar aims to serve customers in the United States and other destinations where shipping is available. Available destinations will be confirmed at checkout.
Shipping Times
Estimated delivery times depend on the product, shipping method, destination, and carrier. Any delivery estimates shown at checkout or in your order confirmation are for guidance and are not guaranteed unless expressly stated.
Delays may occur because of carrier operations, weather, customs processing, or other circumstances beyond our control.
Shipping Costs
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Order Tracking
When tracking information is available, it will be shared with you using the contact details provided with your order. Tracking updates may take time to appear after a shipment has been dispatched.
Incorrect Shipping Information
Please ensure your shipping address is accurate and complete when placing your order. Contact us as soon as possible if you notice an error. We cannot guarantee that an address can be changed after an order has been processed or shipped.
Lost, Delayed, or Damaged Packages
If your order appears lost, is significantly delayed, or arrives damaged, contact us at mysticsisar@gmail.com with your order number and any relevant photos or tracking information. We will review the issue and help determine the appropriate next steps.
Customs and Import Charges
For international shipments, customs duties, import taxes, or other fees may apply depending on the destination and applicable laws. Any responsibility for such charges will be communicated where known and required by law.
Contact Us
For shipping questions, email mysticsisar@gmail.com.